Legal
Privacy Policy
How we collect and use your information.
KP Tuning respects your privacy. This policy explains what customer data we collect and how we use it.
Data we collect
When you use our contact form, get in touch by phone, email or WhatsApp, or book a visit, we may collect:
- Name — so we can address you and keep a record of enquiries
- Phone number — to arrange visits, callbacks and confirm bookings
- Email address — to send quotes, confirmations and follow-ups
- Vehicle information — make, model, year and any details you provide (e.g. engine, fault description) so we can give accurate quotes and carry out the right work
How we use your data
KP Tuning uses this information to:
- Respond to enquiries and provide quotes
- Arrange and confirm mobile visits (time, place, vehicle)
- Deliver ECU remapping, diagnostics and related services
- Contact you about your booking or vehicle where necessary
- Keep internal records for the purposes of running our business and, where relevant, for legal or warranty purposes
We do not sell your data. We do not use your contact or vehicle details for marketing unless you have agreed to that separately.
Storage and security
Data you submit via the website or by phone/email is stored and processed in the UK. We take reasonable steps to keep your information secure and to delete or anonymise it when it is no longer needed for the purposes above.
Your rights
You have the right to ask what data we hold about you, to have it corrected, or to request its deletion, subject to legal or contractual reasons we may have to retain it. To do that, contact us using the details on our contact page.
This policy may be updated from time to time. Last updated: 2 October 2026.
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